Privacy and data collection policy

Pride by Side is committed to protecting the privacy of our donors, volunteers, and supporters.

This Privacy and Data Collection Policy outlines our practices for handling personal information in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth) and other applicable laws.

1. Collection of Personal Information
We may collect personal information such as name, address, email address, phone number, and other relevant information from individuals who make donations, sign up for our newsletters, participate in events, or otherwise engage with us.

2. Use of Personal Information
We may use personal information for the following purposes:
- To communicate with donors, volunteers, and other supporters about our activities, events, and programs.
- To process donations and issue tax receipts.
- To comply with legal and regulatory requirements.
- To improve our services and programs.

We may also use personal information for other purposes that are consistent with the above.

3. Disclosure of Personal Information
We do not sell or rent personal information to third parties. We may disclose personal information to service providers that perform services on our behalf, such as processing donations and sending email newsletters.

We will ensure that such service providers are bound by confidentiality agreements and that they only use the personal information for the purposes for which we engaged them.We may also disclose personal information when required or authorised by law.

4. Security of Personal Information
We take reasonable steps to protect personal information from unauthorized access, use, and disclosure. We use security measures such as encryption, passwords, and access controls to safeguard personal information.

5. Retention of Personal Information
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

6. Access to Personal Information
Individuals have the right to access their personal information held by us and to request that it be corrected if it is inaccurate or incomplete. To request access or correction, please contact us using the information provided below.

7. Cross-border Disclosure of Personal Information
We may disclose personal information to service providers or other third parties located outside of Australia, including in countries that do not have equivalent privacy laws to those in Australia.

We will take reasonable steps to ensure that such disclosures comply with the APPs.

8. Complaints
If you have a complaint about how we have handled your personal information, please contact us using the information provided below. We will investigate your complaint and provide a response in accordance with the APPs.

9. Changes to this Policy
We may amend this Privacy and Data Collection Policy from time to time. The updated version will be posted on our website.

10. Contact Us
If you have any questions or concerns about our Privacy and Data Collection Policy, please contact us at hello@pridebyside.org.

By engaging with us, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy and Data Collection Policy.